Privacy Policy

Effective Date: [23 Dec 24]

Welcome to www.oakretreathuts.com. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, contact details (email, phone number), and address provided during bookings or inquiries.
Payment Information: Details necessary for processing payments, such as credit/debit card numbers (processed securely through third-party payment gateways).
Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited, collected through cookies and similar technologies.
Preferences: Details you provide about room preferences, special requests, or other customized services.

2. How We Use Your Information

We use the information collected to:

Process and confirm bookings for your stay at Oak Retreat.
Provide personalized customer support and respond to inquiries.
Send confirmation emails, promotional offers, or updates about our services.
Improve our website, services, and user experience.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted third parties that assist in processing bookings, payments, and providing additional services.
Legal Authorities: If required by law, or to protect our rights, users, or operations.

4. Cookies and Tracking Technologies

We use cookies to:

Improve your browsing experience.
Understand user behavior to enhance our services.
You can modify your browser settings to disable cookies; however, some features of our website may not function properly without them.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse. Despite our efforts, no system is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, update, or delete your personal information by contacting us.
Opt-out of receiving promotional communications by clicking the "unsubscribe" link in emails.
Request clarification about how your data is used.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of any external websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: oakretreathuts@gmail.com
Phone: +91 94591 77885, 9317007885, 8219034304
Address: Oak Retreat Huts, Village Goro Post Office Shoghi Tehsil and District Shimla Pin code 171219 , Himachal Pradesh.

By using www.oakretreathuts.com, you agree to this Privacy Policy. Thank you for trusting us with your information as you plan your stay at Oak Retreat Huts.